Cancellation Policy

We require a 20% deposit for every treatment booked at aUK Stamford. This deposit will be used as part payment towards your treatment or service and is fully refundable should you cancel with 24-hours or more of your appointment. All deposits will be used as a part payment towards your final payment total. Our cancellation policy is strictly 24-hours minimum for all clients. If we don’t receive 24-hours notice to cancel your appointment then unfortunately, your deposit is non-refundable.

To be clear, we understand cancellations happen, however, we do not accept not being informed in good time. We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances.

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